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Yes, every upload gets a free A to F grade with a plain-words fix list. A master costs one credit.

One song mastered and delivered at an A, plus one revision on a second rack. Versions of that rack for each platform (Spotify, Apple Music, YouTube and so on) are free.

No. If the studio can't reach an A on its own, the master is held and an engineer finishes it by hand. Your credit waits until the A master is delivered. If it can't be delivered, the credit comes back to you.

A master that fails gives its credit back automatically. Upload again, or write to us with the song so we can look at it.

Unused masters can be refunded within 14 days of buying them, right on this page when you're signed in. If you used some masters from a pack, each one you used is counted at the single price ($4.99) and the rest goes back to your card. Anything outside that, write to us and a person will look at it.

Singles and packs are one-time purchases, so there's nothing to cancel. Monthly plans (when they open) can be cancelled any time from the studio's billing page. You keep that month's masters until the period ends.

Uploads and masters stay in the studio for 7 days. Download your masters before then.

The 3 free masters are given once per person, checked by phone, card and device. If you think that's a mistake, write to us under "Sign-in and account".

Write to us before you contact your bank. We'll find the charge and refund it if it wasn't you. A bank dispute freezes the account while it's open.

Choose "Safety or abuse report" below. Someone posting your song, harassment or anything involving a minor is answered within the hour.